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COVID-19 and When Telehealth Can Help

COVID-19 is a respiratory illness caused by the SARS-CoV-2 virus. Symptoms can be mild for some people and serious for others. Because COVID-19 can look like a cold, flu, allergies, sinus infection, or other respiratory illness, telehealth can be a helpful first step for guidance when symptoms are not an emergency.

TeleDNPnow telehealth visit with Dr. Shiny Job

Common COVID-19 symptoms may include fever, chills, cough, sore throat, congestion, runny nose, headache, body aches, fatigue, shortness of breath, loss of taste or smell, nausea, vomiting, or diarrhea. Some people have very mild symptoms, while others can become seriously ill.

Testing can help clarify whether symptoms are from COVID-19, flu, or another respiratory illness. Home tests may be useful, but timing matters. If symptoms are early and the first test is negative, repeat testing or a different test may be needed depending on the situation.

When Telehealth May Help

Telehealth may help when COVID-19 symptoms are mild to moderate and you are not having emergency warning signs. A telehealth visit can help review symptom onset, testing, exposure history, vaccination history, medical risk factors, home oxygen readings if available, and whether treatment may be time-sensitive.

Your provider may discuss home care, fever control, hydration, cough support, isolation and exposure questions, medication safety, when to test, and when in-person or emergency care is needed.

COVID Treatment Timing

If you are at higher risk for severe COVID-19 illness, treatment may help lower the risk of hospitalization or serious disease. CDC advises patients at higher risk to talk with a healthcare provider right away, even if symptoms are mild.

Some COVID-19 treatments must be started early, often within 5 to 7 days of symptom onset depending on the medication. Paxlovid can have important drug interactions, so medication review is a key part of a telehealth visit.

Who May Be Higher Risk?

Higher-risk patients may include older adults, pregnant patients, people with chronic lung disease, heart disease, diabetes, kidney disease, obesity, weakened immune system, cancer, or other significant medical conditions. Risk depends on the whole health picture, not just age.

If you are higher risk and develop COVID-like symptoms, do not wait several days to ask about treatment. Early contact gives more options.

Medication Safety Matters

Over-the-counter cold and cough medicines are not safe for everyone. Decongestants may not be appropriate for people with high blood pressure, heart disease, glaucoma, thyroid disease, prostate symptoms, or certain medication interactions.

Prescription COVID-19 treatments also require safety review. Your provider may need to review kidney function, liver history, current medications, allergies, pregnancy status, and possible drug interactions before treatment decisions are made.

When Telehealth Is Not Enough

Telehealth cannot listen to your lungs, give oxygen, perform a chest X-ray, give IV medication, or treat severe breathing symptoms. Some COVID-19 symptoms need urgent or emergency care.

Seek urgent or emergency care if you have trouble breathing, chest pain or pressure, low oxygen levels, confusion, bluish lips or face, severe weakness, dehydration, fainting, worsening symptoms, or any symptom that feels severe or frightening.

Call 911 right away for severe shortness of breath, chest pain, stroke symptoms, severe confusion, fainting, blue lips, or any life-threatening symptom.

How TeleDNPnow Can Support You

At TeleDNPnow, we can provide telehealth support for non-emergency COVID-19 concerns for patients residing in Arizona. Care may include symptom review, testing guidance, medication safety review, treatment discussion when clinically appropriate, home care guidance, and referral for in-person care when needed.

COVID-19 can feel confusing because symptoms overlap with many other illnesses. A telehealth visit can help you understand your risk, review next steps, and know when a higher level of care is needed.

This article is for educational purposes only and does not replace medical advice, diagnosis, or treatment. COVID-19 guidance and treatment recommendations may change. If you have trouble breathing, chest pain, low oxygen, blue lips, confusion, fainting, severe weakness, or symptoms that are severe or worsening, seek urgent or emergency care immediately.

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